Privacy Policy

This Privacy Policy covers the services (including all services, software applications, and websites to which this Privacy Policy is posted, the “Services”) operated by Meta Innovation Ltd. and its affiliates (collectively, “we”, “us” and/or “our”).

This Privacy Policy explains what Personal Information (defined below) we collect, how we use and share that information, and your choices concerning our data practices. This Privacy Policy is incorporated into and is part of our Terms of Service.

Before using the Services or submitting any Personal Information to Character, please review this Privacy Policy carefully. By using the Services, you agree to the practices described in this Privacy Policy. If you do not agree to this Privacy Policy, you may not access any of our Websites or otherwise use the Service.

1. Personal Information We Collect

We collect information that alone or in combination with other information in our possession could be used to identify you (“Personal Information”) as follows:

a) Personal Information You Provide

We may collect Personal Information if you create an account or communicate with us as follows.

Communication Information: If you otherwise communicate with us, we may collect your name, contact information, and the contents of any messages you send (“Communication Information”).

We have pages on social media sites like Instagram, Facebook, Medium, Twitter, YouTube and LinkedIn (“Social Media Pages”). When you interact with our Social Media Pages, we will collect Personal Information that you elect to provide to us, such as your contact details (“Social Information”). In addition, the companies that host our Social Media Pages may provide us with aggregate information and analytics regarding the use of our Social Media Pages, which may include information about your engagement with our social media sites.

c) Personal Information We Receive Automatically From Your Use of the Service

When you visit, use, and interact with the Service, we may receive certain information about your visit, use, or interactions (“Technical Information”). For example, we may monitor the number of people that visit the Services, peak hours of visits, which page(s) are visited, the domains our visitors come from, and which browsers people use to access the Service (e.g., Chrome, Firefox, etc.), broad geographical information, and navigation pattern. In particular, Technical Information includes the following, which is created and automatically logged in our systems:

d) Log data

Information that your browser automatically sends whenever you visit the Site (“log data”). Log data includes your Internet Protocol address, browser type and settings, the date and time of your request, and how you interacted with the Site. Cookies. Please see the “Cookies” section below to learn more about how we use cookies. Device information. Includes name of the device, operating system, and browser you are using. Information collected may depend on the type of device you use and its settings. Usage Information. We collect information about how you use our Service, such as the types of content that you view or engage with, the features you use, the actions you take, and the time, frequency, and duration of your activities.

e) Facial Data from user photos

Our app processes facial image data provided by users for the purpose of animating and editing photos within the app. User-uploaded photos are temporarily stored on our secure servers for processing and are deleted immediately after the requested feature (Face Dance or Face Edit) is completed. The resulting videos and edited photos are stored only on the user’s device and are not retained on our servers. We do not share facial data with third parties and do not use this data for identification purposes or any purpose other than providing the Face Dance and Face Edit features. Users have full control over the storage and deletion of their generated content on their devices.

f) Analytics

We may use a variety of online analytics products (such as Google Analytics, whose data use practices are explained at www.google.com/policies/privacy/partners/) that use cookies to help us analyze how users use the Site and enhance your experience when you use the Site.

g) Online Tracking and Do Not Track Signals

We and our third party service providers may use cookies or other tracking technologies to collect information about your browsing activities over time and across different websites following your use of the Site. Our Site currently does not respond to “Do Not Track” (“DNT”) signals and operates as described in this Privacy Policy whether or not a DNT signal is received.

Your Choices: On most web browsers, you will find a “help” section on the toolbar. Please refer to this section for information on how to receive a notification when you are receiving a new cookie and how to turn cookies off.

Please note that if you limit the ability of websites to set cookies, you may be unable to access certain aspects of the Services and you may not be able to benefit from the Services’ full functionality.

Advertising networks may use cookies to collect personal information. Most advertising networks offer you a way to opt out of targeted advertising.

When you enter content into the Services, we may monitor what you write to check that it does not contain inappropriate content or Personal Information.

2. How We Use Personal Information

We may use Personal Information for the following purposes:

To provide and administer access to the Services;
To maintain, improve or repair any aspect of the Services, which may remain internal or may be shared with third parties if necessary;
To inform you about features or aspects of the Services we believe might be of interest to you;
To respond to your inquiries, comments, feedback, or questions;
To send administrative information to you, for example, information regarding the Services or changes to our terms, conditions, and policies;
To analyze how you interact with our Service;
To develop new programs and services;
To prevent fraud, criminal activity, or misuses of our Service, and to ensure the security of our IT systems, architecture, and networks; and
To comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.

Aggregated Information: We may aggregate Personal Information and use the aggregated information to analyze the effectiveness of our Services, to improve and add features to our Services, to conduct research (which may remain internal or may be shared with third parties as necessary) and for other similar purposes. In addition, from time to time, we may analyze the general behavior and characteristics of users of our Services and share aggregated information like general user statistics with third parties, publish such aggregated information or make such aggregated information generally available. We may collect aggregated information through the Service, through cookies, and through other means described in this Privacy Policy.

Personal Information

In certain circumstances, we may share your Personal Information with third parties without further notice to you, unless required by law, as set forth below:

Vendors and Service Providers: To assist us in meeting business operations needs and to perform certain services and functions, we may share Personal Information with vendors and service providers, including providers of hosting services, cloud services, and other information technology services providers, email communication software and email newsletter services, advertising and marketing services, and web analytics services. Pursuant to our instructions, these parties will access, process, or store Personal Information in the course of performing their duties to us.

Business Transfers: If we are involved in strategic transactions, reorganization, bankruptcy, receivership, or transition of service to another provider (collectively a “Transaction”), your Personal Information and other information may be shared in the diligence process with counterparties and others assisting with the Transaction and transferred to a successor or affiliate as part of that Transaction along with other assets.

Legal Requirements: If required to do so by law or in the good faith belief that such action is necessary to (i) comply with a legal obligation, including to meet national security or law enforcement requirements, (ii) protect and defend our rights or property, (iii) prevent fraud, (iv) act in urgent circumstances to protect the personal safety of a person or group, or (v) protect against legal liability.

Affiliates: We may share Personal Information with our affiliates, meaning an entity that controls, is controlled by, or is under common control with Character. Our affiliates may use the Personal Information we share in a manner consistent with this Privacy Policy.

Other Users: Certain actions you take may be visible to other users of the Services or result in content that is made available to other users of the Services.

4. Update Your Information

Please contact us via hello@metainnovation.site if you need to change or correct your Personal Information.

5. Age Requirement

If you are under 13 years old OR if you are an EU citizen or resident under 16 years old, you are not authorized to register to use the Services. Our Services are not directed to children who are under the age of 13, regardless of location, or children under 16 who are located in a European Union Member State. The character does not knowingly collect Personal Information from children under the age of 13. If you have reason to believe that a child under the age of 13, or a child under the age of 16 who is located in a European Union Member State, has provided Personal Information to us through the Services, please contact us via hello@metainnovation.site and we will take appropriate steps to investigate.

6. Links to Third Party Websites and Services

The Service may contain links to other websites not operated or controlled by us, including social media services (“Third Party Sites”). The information that you share with Third Party Sites will be governed by the specific privacy policies and terms of service of the Third Party Sites and not by this Privacy Policy. By providing links in the course of providing the Services, we do not imply that we endorse or have reviewed these sites. Please contact the applicable Third Party Site directly for information on their privacy practices and policies.

7. Security

You use the Services at your own risk. We implement commercially reasonable technical, administrative, and organizational measures to protect Personal Information both online and offline from loss, misuse, and unauthorized access, disclosure, alteration, or destruction. However, no Internet or e-mail transmission is ever fully secure or error free. In particular, e-mail sent to or from us may not be secure. Therefore, you should take special care in deciding what information you provide to us via the Services or e-mail. Please keep this in mind when disclosing any Personal Information to Character. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Services, or Third Party Sites.

8. International Users

By using our Service, you understand and acknowledge that your Personal Information may be transferred from your location to our facilities and servers in the United States.

9. Information Provided by Choice

In certain circumstances providing Personal Information is optional. However, if you choose not to provide Personal Information that is needed to use some features of our Services, you may be unable to use those features. You can contact us via hello@metainnovation.site to ask us to update or correct your Personal Information.

10. California Privacy Rights

The following disclosures are intended to provide additional information about (1) the categories of Personal Information we collect (as defined above), (2) the source of the Personal Information, (3) how we use each category of Personal Information, and (4) how we disclose Personal Information. These disclosures do not limit our ability to use or disclose information as described in Sections 2 and 3.

To the extent provided for by law and subject to applicable exceptions, California residents have the following privacy rights in relation to the Personal Information we collect:

The right to know what Personal Information we have collected and how we have used and disclosed that Personal Information;
The right to request deletion of your Personal Information; and
The right to be free from discrimination relating to the exercise of any of your privacy rights.

We do not and will not sell your Personal Information.

Exercising Your Rights: California residents can exercise the above privacy rights by contacting us via hello@metainnovation.site.

Verification: In order to protect your Personal Information from unauthorized access or deletion, we may require you to verify your credentials before you can submit a request to know or delete Personal Information. If you do not have an account with us, or if we suspect fraudulent or malicious activity, we may ask you to provide additional Personal Information and proof of residency for verification. If we cannot verify your identity, we will not provide or delete your Personal Information as applicable.

Authorized Agent: You may submit a request to know or a request to delete your Personal Information through an authorized agent. If you do so, the agent must present signed written permission to act on your behalf and you may also be required to independently verify your identity and submit proof of your residency.

11. Changes to This Privacy Policy

The Services, and/or our activities and businesses may change from time to time. As a result we may change this Privacy Policy at any time. When we do we will post an updated version on this page, unless another type of notice is required by applicable law. By continuing to use our Services or providing us with Personal Information after we have posted an updated Privacy Policy, or notified you by other means if applicable, you consent to the revised Privacy Policy and practices described in it. Please review this policy periodically.

12. Contact Us

If you have any questions about our Privacy Policy or information practices, please feel free to contact us via hello@metainnovation.site.